As sanctioned by the Communications Authority (AGCOM) in Resolution n. 184/13/CONS of 28/02/2013, it is possible to make a complaint by downloading the appropriate form at the following link: Allegato B – Formulario CP.
Once completed in its entirety, the form must be sent by email with a request for confirmation of reading, to the address: support@globepostalnetwork.com
For more information, please consult our Service Charter where you can find a detailed description of our service, as required by Resolution no. 413/14/CONS of 29/07/2014.